Testimonials

See Our Commitment to Customer Satisfaction

In addition to more than 40 years of experience in the automobile industry, the reliability and efficiency of Earl’s Collision Center has earned us an excellent reputation in Cleveland, OH. It’s our mission to provide our customers with honest, high-quality services at competitive prices,
and we’ve got the testimonials to prove it!
Check out what our customers are saying below.
Chanda Schaffer
Chanda Schaffer
21:03 28 May 20
Frank was AWESOME SAUCE!!!! he was very polite expanded the whole entire process , help me to set up my rental. Would DEFINITELY refer this company.
Daron Wright
Daron Wright
18:14 19 May 20
Frank was really straight forward! My front hood wasn't opening and they lubed up the latch to get it to open again. The car in general is really rusty and pretty much told me that it isn't worth fixing instead of just taking my money. In my eyes that is really good business!
Melinda Derosett
Melinda Derosett
23:32 18 May 20
Frank was very professuonal and helpful when fixing my side mirror. Extreme fast and very friendly service. Best prices around. Highly recommended.
Darleen Kimbrell
Darleen Kimbrell
14:36 17 Mar 20
This place is the best in town! The wind blew my driver side door all the way open and bent the metal at the hinge. I drove in to Earls, they fixed it on the spot, gave me a bottle of water, were extremely friendly , were WAY less expensive than a different quote I had received, and I left as a loyal customer forever. Thanks Earls!
Ted Turner
Ted Turner
15:04 11 Mar 20
Brought in my motorcycle gas tank to Frank for an estimate. Gave a fair price and it was done in two days. Superb quality. Frank, the front office staff, and the body professionals in the back were all awesome. Thanks for a job well done!
Jen Burns
Jen Burns
23:37 27 Feb 20
When my car was involved in a hit and run I was pretty bummed. Frank was so kind and provided the best customer service experience I've ever had, period. From start to finish he made the whole experience a perfect, and I swear my car looks better than when I bought it. I would highly recommend coming here for body work. He worked seamlessly with state farm and enterprise and I had no issues.
Mary Meadows
Mary Meadows
23:07 18 Feb 20
I'm so impressed by Frank and team at Earl's. They did a great job on my vehicle and I could not rate their customer service any higher! My normal trusted shop could not do the work I needed and recommended I come here. I was nervous going somewhere new, but they exceeded my expectations. I highly recommend them.
Linda Collins
Linda Collins
20:56 06 Feb 20
Frank is awesome! I was very emotional after my car accident and Frank was so very kind to me through the whole process. My car was picked up within hours of my car accident and waiting at his shop for the insurance company to come out to look at it. Car looked great when done and the inside of the shop offices were so clean, neat and smelled great (unlike most car places). My car is running wonderfully, no complaints at all.
Anastasia Martinez
Anastasia Martinez
16:03 01 Feb 20
Shout out to Earl's Collision Center & Auto Body Repair for getting my car back to me in, what I feel, is record time! Someone recently hit the back of my car and there was extensive damage. I initially reached out to another repair shop but ultimately ended up here and I am so glad I did. Frank is the GOAT (for the less hip folks, greatest of all time). He made me feel comfortable from the start and was patient while answering all of my questions. My car looks brand new and I am so happy with... how quickly they were able to get it fixed up. I will not hesitate to reach out to them in the future with any auto body repair needs. Highly recommend!read more
Rebecca Wrobel
Rebecca Wrobel
03:58 19 Jan 20
Had a dent removed from my bumper; awesome, fast service. Would absolutely go back in the future and recommend. Edit: Update, had to go back. I got rear ended on the highway and had a cracked bumper. The entire rear bumper was replaced but you'd have no idea because it was done so well!
K. Lane
K. Lane
02:18 04 Jan 20
Wonderful work and Frank is absolutely amazing to work with. They spent extra time to color match a replacement bumper, and kept us updated throughout the whole process. We will use them for any future body work.
Parker Bell
Parker Bell
21:35 03 Jan 20
Frank and team have helped me with 3 family car repairs now. Excellent work, very professional and friendly. These guys will work hard to make sure you get what is promised. I wish every automotive experience was like this (dealer, mechanic).
Ryan Shelden
Ryan Shelden
17:51 30 Dec 19
Amazing customer service. Didn’t have my car fixed there because they were backed up but that’s not a surprise with how good they treat customers. Every time my car breaks I will be calling this place hoping they have room. The staff was knowledgeable and extremely friendly. They didn’t make excuses to not work on my car like competing auto body shops did. They said if I brought it in since the problem wasn’t severe they would try to get to it sooner but they had several weeks of work... already. This being my only car unfortunately I had to find someone who could fix it today if possible. I’m just blown away by how good the customer service was in a day and age when customer service seems to matter less and less and if your work is anything like your customer service all your customers can rest easy.read more
O M
O M
23:46 12 Nov 19
I picked up my vehicle from Earl's Collision Center today. It had some major tree damage caused by a wayward limb. She looked like an ugly clam when she went in but was transformed into the black pearl I always knew she could be. Frank kept me informed on my vehicles progress via email and phone. He even stated if I have any issues to make sure to call him. He wants his customers happy. My car was even cleaned and my items carefully placed in a box. At a time where customer service is at an all... time low wherever you go this place really values their customers. I appreciate your kindness and I'm grateful.read more
reginac995 .
reginac995 .
16:52 12 Nov 19
I have had occasion to utilize the services of Earl's Collision Center before and each time I have been treated with professional and courteous service. My vehicle was beautifully repaired and it was done in a timely manner. I highly recommend them.
malik webb
malik webb
17:43 08 Nov 19
Alexander O; I am very please with Frank and his staff as well. Frank is very customer service oriented. I was very stress about my vehicle damages and Frank made me feel comfortable and assure me that everything will be OK. I will give him my business again.
Lucy Perez
Lucy Perez
14:13 06 Oct 19
Extremely pleased with Frank & his team great repair job on my 2014 Kia Optima, very clean office. Frank is very professional & a pleasure to work with, he never made me feel like a bother when I called to check on the progress of my vehicle. This place is absolutely the best body shop I been to, they completed the work when promise n he even vacuum my car. Great job!! Lucy
Arm Chair Commando
Arm Chair Commando
18:32 30 Sep 19
Frank goes above and beyond what any business normally does. 1. He does all the work with the rental companies for you, receiving and returning. 2. He he works with the insurance company and does all the adjusting for you. 3. The repair on my vehicle was excellent. 4. The work is warrantied. 5. The vehicle is cleaned inside and out. 6. He offers a beverage while discussing the work. 7. He's extremely nice and easy to talk to. Please check my post history and note I do not give out 5 start... reviews often. Any future collision work will be done at his place. I will also refer anyone I know to him.read more
Abigail  McQueen
Abigail McQueen
12:08 10 Aug 19
Extremely pleased with Frank, and his team's great repair work one month ago. The experience of other customers I read on this site are authentically true. Frank is very professional and a pleasure to work with. I shared with him my hope was for a great repair that would allow me to keep this car for 20 years, like I did with my first two cars. He said I would be pleased and I am. I'm still amazed by Frank's kindness, and respect of my age and race. Great service is his priority and passion!... I highly recommend this business for your car repair needs. Thank you again Earl's Collisionread more
MIGUEL VALLEJO
MIGUEL VALLEJO
23:33 02 Aug 19
BEST COLLISION CENTER IN ALL OHIO, GOOD JOB, WORK VERY CLEAN, NICE PERSON THANK YOU
Marion Eastman
Marion Eastman
14:45 06 Jul 19
Excellent customer service! Incredible body work, it felt like I was driving my car off the lot for first time (again). They completed the work ahead of time in spite of the holiday! Highly recommend.
Niki Santantonio
Niki Santantonio
16:57 23 Jun 19
Frank is a good guy, other staff was also very friendly and welcoming. Needed just a small touch up and these guys did it better than other places I have been. They will take care of you here. I’ll be recommending Earl’s to my family and friends. Thanks!
Olga Ippolitova
Olga Ippolitova
22:37 17 Jun 19
This place is absolutely the best body shop anyone could go for collision repair! Frank is one of the nicest and honest guys you could ever meet. Their work is amazing, it will seem like your car was never involved in a crash in the first place. Highly recommend this place!
Michael Loucka
Michael Loucka
01:54 06 Jun 19
Clean, honest staff. Frank told me that the work needed on my vehicle, was more than what the car was worth. He then took the time to refer me to someone who could take the car off my hands and give me best price. He even allowed me to keep the car in the parking lot, until I could get it taken to the dealer in the morning.
Breanna Schneider
Breanna Schneider
23:23 29 May 19
If I could give 10 stars, I would. Frank kept me updated, and helped me thru the entire process in fixing my car. I got into my first accident and didn’t even know where to start and Frank helped a lot. He firmly believes in repair shops not taking advantage of women, as he has daughters of his own, and actually cares more about getting the job done right and treating his customers with respect than he does money, and it truly shows. My car looks great, paint matches perfectly, AND they... cleaned my car out and gave me a keychain! So cute! HIGHLY recommend Earl’s Collision Center! Will recommend to anyone I know. Thank you Frank and everyone at Earl’s! I appreciate you!read more
Cocochia Kavounas
Cocochia Kavounas
20:35 08 May 19
I had a phenomenal experience with Earls, I would recommend them to anyone. Their service was prompt and thorough. I felt as if they genuinely cared about my situation and did everything they could to fix my car as soon as possible.
istaycurly
istaycurly
20:12 05 Apr 19
I absolutely loved my experience. Frank was so nice and attentive. He provided great customer service and has such a positive attitude. My repair looked amazing. It was completed faster and more affordable than expected. He also helped me find a great deal on a rental and made sure that I made it to work on time that day! If I ever need auto body repair again in the future I will definitely be returning and I would recommend this shop to anyone. They really did a great job!
Leander Lovett
Leander Lovett
22:34 13 Nov 17
My car still there but being taken care of
Next Reviews
Earl's Collision Center
5.0
Based on 8 reviews
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Cam Croft
Cam Croft
2020-03-31T21:49:31+0000
Staff are super friendly and communicate throughout the process. My truck looks like new!!! Thanks!!!
Mary Meadows
Mary Meadows
2020-02-18T23:06:19+0000
I'm so impressed by Frank and team at Earl's. They did a great job on my vehicle and I could not rate their customer service any higher! My normal trusted shop could not do the work I needed and recommended I come here. I was nervous going somewhere new, but they exceeded my expectations. I highly recommend them.
Shirley Kish
Shirley Kish
2019-03-06T21:49:07+0000
They were great fixing our car. Frank let us know how the repair was going. Very satisified and very courteous employees went out of their way to please us.

Contact us today!

Breanna Schneider
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If I could give 10 stars, I would. Frank kept me updated, and helped me thru the entire process in fixing my car. I got into my first accident and didn’t even know where to start and Frank helped a lot. He firmly believes in repair shops not taking advantage of women, as he has daughters of his own, and actually cares more about getting the job done right.....
L Harris
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Just coming in and meeting the man in charge was impressive. Clean office. The car is there getting body work. I will come back with another review. I picked my car up a week later and they did a great job inside and out. Yes, they cleaned the inside. Thanks.👍😀
John Cruz
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Best service I have ever received! Frank was very professional and walked through all of the fixes that were made to make sure I was a satisfied customer. Thank you so much!
Olga Ippolitova
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This place is absolutely the best body shop anyone could go for collision repair! Frank is one of the nicest and honest guys you could ever meet. Their work is amazing, it will seem like your car was never involved in a crash in the first place. Highly recommend this place!
Michael Loucka
Read More
Clean, honest staff. Frank told me that the work needed on my vehicle, was more than what the car was worth. He then took the time to refer me to someone who could take the car off my hands and give me best price. He even allowed me to keep the car in the parking lot, until I could get it taken to the dealer in the morning.
Cocochia Kavounas
Read More
I had a phenomenal experience with Earls, I would recommend them to anyone. Their service was prompt and thorough. I felt as if they genuinely cared about my situation and did everything they could to fix my car as soon as possible.